December 12, 2025

The 7 Biggest Email Marketing Mistakes (And How to Fix Them Fast)

Most brands don’t fail at email marketing because they lack tools or ideas. They fail because they make silent, invisible mistakes that kill conversions without anyone noticing.

Most brands don’t fail at email marketing because they lack tools or ideas.

They fail because they make silent, invisible mistakes that kill conversions without anyone noticing.

Here are the 7 biggest email marketing mistakes—and exactly how to fix each one starting today.

1. Treating All Subscribers the Same

Not every subscriber is at the same stage.
When you send the same email to everyone, engagement drops hard.

Fix: Segment by behavior:

  • People who opened

  • People who clicked

  • Buyers vs. non-buyers

  • New subscribers

More relevance = more conversions.

2. Writing Long, Heavy Subject Lines

If your subject line feels like a blog post, people won’t read it.

Fix: Keep it short, punchy, intriguing:

  • “Quick heads up…”

  • “This changes everything”

  • “Small update.”

Short wins.

3. Sending Emails With No Purpose

If you’re sending an email “just because,” it’ll show.

Fix: Make every email answer these 3 questions:

  1. What’s the goal?

  2. What action do I want?

  3. Why should they care?

No clarity = no clicks.

4. Overloading Readers With Options

Too many links, too many CTAs, too many ideas.

Decision overload = exit.

Fix: One email = one intention = one CTA.

When you reduce friction, conversions climb.

5. Ignoring Mobile Formatting

More than half of your readers open emails on their phone.

If your email looks like a puzzle, they’ll bounce.

Fix:

  • Short paragraphs

  • Big line spacing

  • Simple layout

  • Buttons instead of long links

Mobile-first wins every time.

6. Writing Like a Corporate Robot

People don’t connect with brands—they connect with humans.

Robotic copy kills emotion and trust.

Fix:
Write like you're talking to one friend.
Use personality, rhythm, voice, simple words.

You’ll instantly feel more relatable.

7. Not Tracking What Actually Works

Guessing is the fastest way to lose money.

Fix: Track your core metrics:

  • Open Rate

  • Click-Through Rate

  • Revenue Per Email

  • Unsubscribe Rate

Data isn’t sexy—but it makes you dangerous.

Final Thoughts

Email marketing isn’t complicated.

You just need to avoid the silent killers that drain engagement and keep your campaigns from taking off.

Fix these mistakes and you’ll see your open rates rise, your clicks improve, and your emails finally start working like the revenue engine they’re supposed to be.

by

David Edwards

David Edwards is a lifecycle marketing strategist with a decade of experience helping e-commerce brands increase retention, improve customer engagement, and turn email into a predictable revenue channel. He writes about flows, segmentation, deliverability, and modern retention strategy.

Follow me on:

Free Audit. Clear Insights. Real Revenue Opportunities.

Get a breakdown of your current email performance and discover the key improvements that can drive more conversions, retention, and total revenue.

Free Audit. Clear Insights. Real Revenue Opportunities.

Get a breakdown of your current email performance and discover the key improvements that can drive more conversions, retention, and total revenue.

Free Audit. Clear Insights. Real Revenue Opportunities.

Get a breakdown of your current email performance and discover the key improvements that can drive more conversions, retention, and total revenue.

Blog

Read more articles

FAQ

David Edwards

Founder @ MailForge

Frequently Asked Questions

FAQ

Frequently Asked Questions

What kind of communication do I get?

You’ll have a dedicated Slack channel with direct access to the MailForge team during business hours. We also recommend scheduled bi-weekly check-in calls to review performance, optimizations, and next steps.

What services does MailForge offer?
What makes MailForge different from other agencies?
How much do your services cost?
Who is this for?
Do you have long-term contracts?
How can I start working with you?
What kind of communication do I get?

You’ll have a dedicated Slack channel with direct access to the MailForge team during business hours. We also recommend scheduled bi-weekly check-in calls to review performance, optimizations, and next steps.

What services does MailForge offer?
What makes MailForge different from other agencies?
How much do your services cost?
Who is this for?
Do you have long-term contracts?
How can I start working with you?
What kind of communication do I get?

You’ll have a dedicated Slack channel with direct access to the MailForge team during business hours. We also recommend scheduled bi-weekly check-in calls to review performance, optimizations, and next steps.

What services does MailForge offer?
What makes MailForge different from other agencies?
How much do your services cost?
Who is this for?
Do you have long-term contracts?
How can I start working with you?

Create a free website with Framer, the website builder loved by startups, designers and agencies.