Services

SMS Marketing

We build and manage SMS campaigns and automated flows that reach your customers instantly — with compliance, strategy, and execution handled for you.

gray and black laptop computer on surface
gray and black laptop computer on surface
gray and black laptop computer on surface

What SMS Marketing Can do for Your Brand & Your Revenue

SMS is one of the highest-converting retention channels in e-commerce — but only when done strategically.
We create SMS systems that work hand-in-hand with your email marketing to increase conversions, boost repeat purchases, and deliver results your brand can feel immediately.

  • Reach customers instantly and with higher engagement

  • Improve conversions on launches, promos, and drops

  • Retain customers through personalized, automated flows

  • Combine SMS + Email for maximum lifecycle impact

Everything You Need to Run High-Performing SMS

We build, manage, and optimize your entire SMS program — end to end.

  • Full SMS strategy & lifecycle mapping

  • Automated SMS flows

  • SMS campaign creation & scheduling

  • List growth & compliance management

  • Segmentation & personalization

  • A/B testing & optimization

  • Integration with Klaviyo, Attentive, or Postscript

How We Deliver SMS That Works

1. Audit

We review your current SMS setup (or create one from scratch), identify missed revenue, and diagnose deliverability, compliance, and segmentation issues.

2. Plan

You get a tailored SMS strategy covering flows, campaigns, send frequency, promotions, and cross-channel timing with email.

3. Execution

We build everything — flows, campaigns, segments, timing, automations — and manage them daily/weekly for consistent performance.

4. Reporting

You receive clear reporting showing revenue, attribution, deliverability, opt-out insights, and opportunities to scale profitably.

Why SMS Is a Must-Have for Growth

SMS isn’t just another channel — it’s the fastest way to reach customers with urgent, high-impact messages.
When paired with email, it becomes a powerful retention engine that boosts lifetime value, strengthens product launches, and reduces reliance on paid ads.

  • High open and click-through rates

  • Perfect for launches, promos, and replenishment

  • Deep personalization for stronger retention

  • Complements email for full lifecycle coverage

Free Audit. Clear Insights. Real Revenue Opportunities.

Get a breakdown of your current email performance and discover the key improvements that can drive more conversions, retention, and total revenue.

Free Audit. Clear Insights. Real Revenue Opportunities.

Get a breakdown of your current email performance and discover the key improvements that can drive more conversions, retention, and total revenue.

Free Audit. Clear Insights. Real Revenue Opportunities.

Get a breakdown of your current email performance and discover the key improvements that can drive more conversions, retention, and total revenue.

FAQ

David Edwards

Founder @ MailForge

Frequently Asked Questions

FAQ

Frequently Asked Questions

What kind of communication do I get?

You’ll have a dedicated Slack channel with direct access to the MailForge team during business hours. We also recommend scheduled bi-weekly check-in calls to review performance, optimizations, and next steps.

What services does MailForge offer?
What makes MailForge different from other agencies?
How much do your services cost?
Who is this for?
Do you have long-term contracts?
How can I start working with you?
What kind of communication do I get?

You’ll have a dedicated Slack channel with direct access to the MailForge team during business hours. We also recommend scheduled bi-weekly check-in calls to review performance, optimizations, and next steps.

What services does MailForge offer?
What makes MailForge different from other agencies?
How much do your services cost?
Who is this for?
Do you have long-term contracts?
How can I start working with you?
What kind of communication do I get?

You’ll have a dedicated Slack channel with direct access to the MailForge team during business hours. We also recommend scheduled bi-weekly check-in calls to review performance, optimizations, and next steps.

What services does MailForge offer?
What makes MailForge different from other agencies?
How much do your services cost?
Who is this for?
Do you have long-term contracts?
How can I start working with you?

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